Setting up Pippa

Pippa arrives ready to go, already paired to the phone number used when purchased.

Fitting Pippa takes less than 5 minutes and requires no tools. All you need to do is follow these simple fitting instructions.

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There are two ways to set up Pippa. You can choose to download the app and follow the in-app guide, see the “Using the Pippa app” tab below or, if you prefer not to use an app, see the “Setup without the app” tab below and follow the set up instructions.

Fit your Pippa to the wall centrally above your stove. Pippa should be at least 60cm above a 2 ring wide stove, or 70cm above a 3 ring wide stove.

What to do when Pippa® alerts

Frequently Asked Questions

You can update and add additional mobile numbers using the Pippa app, or by visiting account.mypippa.me

Pippa uses 2 x AA batteries (Alkaline) which should last for 12 months. Pippa will send you an alert when the batteries are low.

To change the batteries, push Pippa firmly to the left. The front plate will slide off allowing you to change the batteries. Once complete simply clip the font plate back on to the wall and push firmly to the right until you feel a click.

If you are experiencing issues with the device please email our support team at help@pippa.me

If you cant find what you’re looking for please visit www.mypippa.me/help where you’ll find short video tutorials to help guide you through set up and get your Pippa up and running. If you still have any questions, email our support team at help@mypippa.me

Warranty information

Pippa comes complete with a 1 year warranty. If anything does go wrong, we’ll happily replace your device for a brand new one and cover any associated shipping costs.

If you have a problem or need to return your Pippa please email our team at help@mypippa.me

Power requirements: 2 x AA batteries (Alkaline), designed for multi-year operation. Battery life dependent on usage.

CAUTION: Risk of explosion if battery is replaced by an incorrect type.

©2021 Pippa Technologies Ltd. Designed, developed and made in the UK.
Pippa® is a trademark of Pippa Technologies Ltd, 88 Peterborough Road, London SW6 3HH.

Terms & Conditions

You can download our latest terms & conditions here.

©2021 Pippa Technologies Ltd. Designed, developed and made in the UK.
Pippa® is a trademark of Pippa Technologies Ltd, 88 Peterborough Road, London SW6 3HH.